Case Study: Staveley House


Staveley House (Abbeyfield Furness Extra Care Society Ltd)

Furness Extra Care Society is located in Dalton-in-Furness and their main objective is to provide a comfortable and homely environment together with security and companionship for residents who might otherwise have been alone.

They seek to help their residents to remain as independent as possible but provide the highest level of care at all times when needed.

The society was founded by a number of existing local Abbeyfield societies which were operating sheltered housing accommodation. They recognised the need for follow-on care home services for their residents.

Staveley House Care Home opened in 1996 and was extended to its present size in 2008. It’s operated by a professional management team under the direction of a volunteer executive committee. It is a purpose-built home offering 24-hour care from a team of highly trained, professional and caring staff.

The relationship with inTEC BUSINESS Ulverston originated via a referral from another client. The inTEC team met with the Abbeyfield Furness Extra Care Society Board and Trustees to establish their IT requirements. Their existing local IT support provider was not responding to their on-going technical queries despite monthly fees.


inTEC BUSINESS identified network problems at Staveley House and ran a full onsite IT audit to ascertain specific issues and fix them. They now provide an ongoing, proactive service to the care home.


“inTEC managed an overhaul of the IT infrastructure including hardware and software, which has allowed for smarter management reporting and provided confidence in the smooth daily operation of the home. After a detailed audit of the IT infrastructure there was some initial investment in hardware and software.  inTEC have managed any initial teething problems in liaison with Staveley House requirements.  They are always quick to respond to an issue with a solution and provide a high level of confidence to the organisation.” 

Jacqui | Abbeyfield Furness Extra Care Society Ltd


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